Refund policy

Thanks for shopping at South Shore Diamond Exchange. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.

• Your item must be in the original packaging.
• A sales receipt must accompany all returned merchandise.
• No refunds are accepted on special orders, engraved items, or altered items.